Returns Policy
Returns & Exchanges
We want you to be completely obsessed with your Solazo scent.
If for any reason you’re not in love, we’ve got you covered:
- **30-day return window** – from the day you receive your order
- **Full refund** (including original shipping) on unopened/unused bottles in original packaging
- **Store credit or exchange** on lightly used bottles (we know you have to try it!)
- Free return shipping label provided (U.S. only) – just email us
**How to return**
1. Shoot us an email at admin@solazoperfume.com with your order number
2. We’ll reply within 24 hours with a prepaid return label + instructions
3. Drop it in the mail and your refund/credit is processed the day we receive it
Questions? We’re real humans who answer fast → admin@solazoperfume.com
Love,
The Solazo Team ♡